| Problem Code Definition |
Category |
Code Description |
Description |
| A1 |
Packing |
A1: Packing- Visual Packing Leak |
Visual Packing Leak- A packing leak that is clearly visible. |
| A2 |
Packing |
A2 : Bellows failure |
Bellows Failure |
| C1 |
Customer |
C : Customer- Dis-Assembled |
Dis-Assembled by Customer- customer has removed, tampered, replaced, repaired, or have altered any parts of the valve in any way. |
| D1 |
Actuation |
D1 : Actuation- Broken Stem |
Broken Stem- The stem of the valve has broken, causing the valve to not actuate. |
| D2 |
Actuation |
D2 : Actuation- Diaphragm Failure |
Diaphragm Failure- An obstruction of some sort, such as a hole, has altered the diaphragm causing the valve to not actuate. |
| D3 |
Actuation |
D3 : Actuation-Stem Drag |
Excessive Stem Drag- Dirt, debris, or foreign material on the stem has caused the valve to not actuate properly. |
| D4 |
Actuation |
D4 : Actuation - Spring |
Spring- The spring on the valve has broken, causing the valve not to actuate. |
| D5 |
Actuation |
D5 : Actuation -Yolk/ Ring |
Yolk/Ring Fracture- the ring of the valve or the yolk has fractured or broken causing the valve to not actuate properly. |
| D6 |
Actuation |
D6 : Actuation-Drag Piston |
Excessive Drag of the Piston- Excessive drag in the piston area has caused the valve to not properly actuate. |
| D7 |
Actuation |
D7 : Synergy Actuator Stuck |
Synergy Actuator seized up.,Manual or Automated motion is not possible |
| D8 |
Actuation |
D8 : Synergy Belt broken |
Synergy drive belt is broken |
| D9 |
Actuation |
D9 : Synergy bearing failure |
Synergy actuator bearing is seized |
| D10 |
Actuation |
D10: Synergy Spring return failure |
Synergy actuator will not return to open/closed position upon power failure |
| E1 |
Leak By |
E1,: LB- Leak By |
Excessive Leak-By- Improper seal has caused nitrogen to leak past the seating area. |
| E2 |
Leak By |
E2 : LB- Damaged Seal |
Visually Damaged Seal- any visual damage to the seal, washer, stem nut, that has caused the |
| E3 |
Leak By |
E4 : LB- Detached Stem Nut |
Detached Stem Nut- The stem nut and seal have detached from the stem, causing the valve to actuate. |
| G1 |
Adjustment |
G1 : Valve out of Adjustment |
The valve is out of adjustment and needs to be re-adjusted. |
| H1 |
Leak |
H1 : Leak - Union Nut |
Union Nut- the valve is leaking from the area of the packing nut and threads of the body. |
| H2 |
Leak |
H2 : Leak- Gland/bottom cap against Body |
Gland Against Body- There is a leak between the gland and the body. |
| H3 |
Leak By |
H3 : LB- Porosity in body or weld |
Casting porosity present causing process media to escape to atmosphere |
| I1 |
Defect |
I1,: Manufacturing defect |
Mounting Holes Incoorect- Mounting holes are not machined/cast to right size |
| M1 |
Motor |
M1 : Communication failure |
Motor does not respond to digital, analog or manually sent signals |
| M2 |
Motor |
M2 : Over Heating |
Motor has repeatedly given over temperature fault codes |
| M3 |
Motor |
M3: Broken wire connections |
Motor wire connections have been damaged |
